Job Description
Start your career this week with Phoenix Tech Solutions! We're urgently hiring motivated Tech Support Specialists to join our dynamic team in Phoenix, AZ. This is a rare opportunity to hit the ground running in a fast-paced environment where your skills make immediate impact. Enjoy competitive compensation, comprehensive benefits, and a culture that values innovation and growth.
Why Join Us?
- Immediate start date available
- Cutting-edge technology environment
- Collaborative team culture
- Clear career advancement paths
Responsibilities
- Diagnose and resolve hardware/software issues across enterprise systems
- Provide exceptional customer support via phone, chat, and in-person
- Deploy and configure IT infrastructure including servers and networks
- Create and maintain detailed technical documentation
- Collaborate with cross-functional teams on IT projects
- Implement security protocols and best practices
- Monitor system performance and proactively address bottlenecks
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows/macOS/Linux environments
- Strong troubleshooting and diagnostic abilities
- Excellent communication and customer service skills
- Experience with cloud platforms (AWS/Azure/GCP)
- Ability to work flexible hours including occasional weekends
- Valid Arizona driver's license (for on-site visits)