Job Description
Immediate opening for Senior IT Support Engineer in Tampa, FL! Join our dynamic team at TechSolutions Inc. and play a critical role in maintaining our cutting-edge infrastructure. We're seeking a highly skilled professional to resolve complex technical issues, optimize system performance, and lead IT projects. This urgent position offers competitive compensation, comprehensive benefits, and opportunities for rapid career advancement. Apply now to join our innovative workforce!
Responsibilities
- Diagnose and resolve complex hardware/software issues across enterprise systems
- Lead IT infrastructure projects including cloud migrations and security implementations
- Provide advanced technical support to 200+ employees and remote teams
- Develop and maintain IT documentation, SOPs, and disaster recovery plans
- Collaborate with vendors for system upgrades and procurement decisions
- Mentor junior IT staff and conduct technology training sessions
- Monitor system performance and implement proactive maintenance protocols
Qualifications
- 5+ years of enterprise IT support experience with Windows/Linux environments
- Expert-level knowledge of cloud platforms (AWS/Azure) and virtualization
- Certifications in CompTIA Security+, CCNA, or equivalent required
- Proven experience with network troubleshooting and cybersecurity protocols
- Strong scripting skills (PowerShell, Python) for automation
- Excellent communication skills and ability to train non-technical staff
- Ability to work flexible hours including occasional on-call rotations
- Bachelor's degree in Computer Science or related field preferred