Job Description
Immediate Opening for Part-Time Tech Support Specialist! Join our dynamic team in Philadelphia and help deliver exceptional IT solutions to our growing client base. This urgent part-time role offers flexible scheduling while allowing you to make a significant impact. Perfect for students, career changers, or tech enthusiasts seeking supplemental income.
We're looking for a proactive problem-solver with a passion for technology and customer service. Enjoy competitive pay, modern work environment, and opportunities for growth. Apply today to secure your spot!
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Diagnose and resolve network connectivity problems efficiently
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and solutions in ticketing systems
- Train end-users on new technologies and best practices
- Collaborate with IT team on security protocols and updates
- Manage inventory of tech equipment and supplies
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- 1+ years of technical support experience or equivalent training
- Proficiency with Windows/macOS operating systems
- Strong troubleshooting and diagnostic abilities
- Excellent communication and customer service skills
- Ability to work independently and prioritize tasks
- Valid Pennsylvania driver's license (for occasional site visits)
- Flexible availability including evenings and weekends