Job Description
Join our dynamic team at Charlotte Tech Solutions! We're urgently hiring motivated individuals for part-time tech support roles in the Charlotte metro area. This is your chance to gain hands-on IT experience while serving local businesses with cutting-edge solutions. Perfect for students, career changers, and tech enthusiasts seeking flexible hours.
What We Offer:
- Competitive hourly pay ($18-$24)
- Flexible weekday/weekend scheduling
- On-the-job training and certifications
- Opportunities for full-time advancement
- Collaborative startup culture
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Diagnose network connectivity problems and implement solutions
- Document all support tickets and maintenance activities
- Assist with cybersecurity best practices implementation
- Train clients on new technology solutions
- Collaborate with senior engineers on complex system deployments
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of technical support or helpdesk experience
- Proficiency in Windows/macOS troubleshooting
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong customer service and communication skills
- CompTIA A+ certification (or willingness to obtain)
- Valid NC driver's license with reliable transportation
- Ability to lift 25 lbs for equipment installation