Job Description
Immediate Opening for Part-Time Customer Service Specialist!
We're urgently seeking a dynamic Part-Time Customer Service Specialist to join our healthcare team in Houston. This is a fantastic opportunity for individuals seeking flexible hours while making a meaningful impact in patient care coordination. Perfect for students, career changers, or those balancing multiple commitments. Competitive hourly rate with comprehensive training provided.
Why Join Us? • Flexible scheduling • Paid training • Growth opportunities • Supportive team environment • Immediate start date
Responsibilities
- Manage high-volume patient inquiries via phone, email, and in-person with exceptional professionalism
- Schedule and coordinate patient appointments efficiently across multiple departments
- Maintain accurate electronic health records (EHR) documentation
- Resolve billing inquiries and process insurance verifications
- Collaborate with clinical teams to ensure seamless patient experiences
- Urgently respond to time-sensitive requests during peak hours
- Train on new healthcare compliance protocols and system updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or healthcare experience
- Proficiency in scheduling software and EHR systems (training provided)
- Exceptional communication skills in English (bilingual Spanish a plus)
- Ability to multitask in fast-paced medical environments
- Strong attention to detail with accuracy-driven work ethic
- Available to work evenings/weekends (schedule flexibility required)
- Valid Texas driver's license (if travel between facilities needed)