Job Description
Join our dynamic team immediately as a Part-Time Customer Service Specialist at Charlotte Retail Solutions! We're urgently seeking enthusiastic professionals to deliver exceptional customer experiences in our fast-paced retail environment. This flexible role offers competitive compensation and the opportunity to grow with a leading Charlotte-based company. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately and efficiently using POS systems
- Resolve customer complaints and escalate complex issues appropriately
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store operations
- Adhere to company policies and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings/weekends (flexible schedule)
- Basic proficiency with POS systems and Microsoft Office
- Reliable transportation and punctuality essential
- Positive attitude and problem-solving mindset