Job Description
Immediate opening for part-time customer service professionals in Baltimore! Join our dynamic team delivering exceptional support to Baltimore residents. This urgent role offers flexible hours and competitive pay. Perfect for students, caregivers, or anyone seeking supplemental income. Apply today and start making a difference in our community tomorrow!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person
- Resolve service issues with empathy and efficiency
- Process applications and documentation accurately
- Collaborate with cross-functional teams for seamless service delivery
- Maintain detailed records in CRM systems
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Availability for evenings/weekends (20-30 hours/week)
- Proficient with Microsoft Office Suite
- Ability to multitask in fast-paced environment