Job Description
Join our award-winning team in Milwaukee! We're urgently seeking motivated Customer Service Representatives to deliver exceptional experiences. This flexible part-time role offers competitive pay, growth opportunities, and a supportive environment. Perfect for students, career-changers, or those seeking supplemental income.
Responsibilities
- Handle inbound/outbound calls and emails with professionalism
- Resolve customer inquiries using CRM systems
- Process orders and maintain accurate records
- Collaborate with team to improve service protocols
- Meet performance metrics for response time and resolution
- Support seasonal peak hours and weekend shifts
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible hours including evenings/weekends
- Problem-solving mindset with attention to detail