Job Description
We're urgently seeking motivated part-time Customer Service Representatives to join our dynamic team in Louisville! This is a fantastic opportunity for flexible hours while making a real impact. Immediate start available for the right candidates. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters.
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to deliver seamless service
- Meet/exceed performance metrics for call resolution and satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency with Microsoft Office and CRM software
- Strong multitasking abilities in fast-paced environments
- Positive attitude and team-oriented mindset