Job Description
We're urgently hiring part-time Customer Service Representatives to join our dynamic team in Cleveland! This is a fantastic opportunity to gain valuable experience in a fast-paced healthcare environment while enjoying flexible scheduling. If you're passionate about helping others and thrive in collaborative settings, apply now!
Responsibilities
- Handle inbound/outbound calls with exceptional professionalism
- Resolve patient inquiries and schedule appointments efficiently
- Maintain accurate patient records in our CRM system
- Collaborate with healthcare providers to ensure seamless service
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including evenings/weekends
- Proficient with Microsoft Office and CRM software
- Healthcare industry knowledge a plus
- Must pass background check and drug screening