Job Description
Immediate opening for motivated individuals in Fresno! Join our dynamic team as a Part-Time Customer Service Representative and make a real impact in your community. We're seeking compassionate professionals to handle inquiries, resolve issues, and deliver exceptional service. Flexible scheduling available including evenings and weekends. Perfect for students, parents, or those seeking supplemental income. Apply today to start your rewarding career path!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Process transactions and maintain accurate records in our CRM system
- Resolve customer concerns efficiently following established protocols
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives for enhanced customer experience
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong verbal communication and active listening skills
- Proficient with Microsoft Office Suite and CRM platforms
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays