Job Description
Immediate opening for an IT Support Specialist in Wichita! Join our dynamic team and become the backbone of our technical operations. We're seeking a proactive professional to deliver exceptional IT services to our growing client base. This urgent role offers rapid onboarding and competitive benefits.
Why join us? We're a rapidly expanding tech firm offering:
- Immediate start date
- Comprehensive health benefits
- Professional development budget
- Collaborative, fast-paced environment
Responsibilities
- Provide Tier 1/2 technical support for 150+ users
- Deploy and manage Windows 10/11 endpoints
- Resolve network connectivity issues (VPN, Wi-Fi, LAN)
- Administer Microsoft 365 and Active Directory
- Document IT processes and SOPs
- Coordinate with vendors for hardware/software procurement
- Conduct security awareness training
Qualifications
- 3+ years in IT support/helpdesk roles
- CompTIA A+/Network+ or equivalent certification
- Strong Windows OS and Active Directory experience
- Proficiency in Microsoft 365 administration
- Excellent troubleshooting and communication skills
- Ability to prioritize urgent requests
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Kansas driver's license for occasional site visits