Job Description
Join our dynamic team at NexusTech Solutions and make an immediate impact! We're seeking a highly motivated IT Support Specialist to fill an urgent position starting this week. This is your chance to launch your career with a forward-thinking company that values innovation and professional growth. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment in the heart of San Francisco.
Responsibilities
- Provide on-site and remote technical support for hardware/software systems
- Manage user accounts, permissions, and access controls
- Install, configure, and maintain network infrastructure
- Document IT processes and maintain knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and troubleshoot technical issues
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows/macOS and cloud platforms (AWS/Azure)
- Strong problem-solving and communication skills
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work flexible hours including occasional weekends