Job Description
Immediate Opening for IT Support Specialist in Tucson!
Join our dynamic team at TechSolutions AZ where we're revolutionizing local tech infrastructure. We're urgently hiring a passionate IT Support Specialist to resolve technical challenges and empower our clients' digital transformation. Enjoy competitive benefits, flexible scheduling, and a collaborative work environment. Don't miss this opportunity to advance your career in Arizona's growing tech hub!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Mac environments
- Provide Tier 1-2 technical support via phone, email, and remote access
- Install, configure, and maintain network infrastructure (routers, switches)
- Document all IT procedures and maintain asset management systems
- Collaborate with vendors for hardware procurement and service contracts
- Train end-users on cybersecurity best practices
- Manage backup systems and disaster recovery protocols
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory and Office 365
- Strong knowledge of TCP/IP networking principles
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent written/verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid Arizona driver's license