Job Description
Join our dynamic IT team at Apex Solutions Group and make an immediate impact! We're urgently seeking a skilled IT Support Specialist to join our Houston headquarters. This is a rare opportunity to step into a critical role with competitive compensation and career growth potential. Start immediately and become part of our award-winning organization.
Why Work With Us?
- Fast-track onboarding and same-week start dates
- Comprehensive benefits package including health insurance and 401(k)
- Opportunity for rapid advancement in a growing tech company
- Modern, collaborative work environment in Houston's Energy Corridor
Responsibilities
- Provide Tier 2/3 technical support for 150+ employees across multiple locations
- Deploy and manage Windows 10/11 endpoints using SCCM and Intune
- Diagnose and resolve network connectivity issues (Cisco, Palo Alto)
- Administer Active Directory, Azure AD, and Office 365 environments
- Coordinate hardware/software lifecycle management and procurement
- Create and maintain technical documentation and SOPs
- Collaborate with vendors for hardware repairs and software licensing
- Support cybersecurity initiatives including endpoint protection
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- Expert knowledge of Windows OS, Active Directory, and networking fundamentals
- Certification required: CompTIA A+, Network+, or Microsoft 365 Certified
- Strong scripting skills (PowerShell/Bash) for automation
- Experience with ticketing systems (ServiceNow, Jira) and remote support tools
- Excellent communication skills with ability to train non-technical staff
- Valid driver's license for occasional on-site support
- Ability to work flexible hours including occasional weekends for maintenance