Job Description
Immediate Opening in Omaha! Join our dynamic team as an IT Support Specialist and hit the ground running in this urgent role. We're seeking a tech-savvy professional to resolve system issues, maintain network infrastructure, and deliver exceptional user support. This is a rare opportunity to make an immediate impact in a fast-paced environment with competitive compensation and growth potential.
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ endpoints
- Deploy and maintain Windows 10/11 enterprise systems
- Manage Active Directory, Azure AD, and cloud services
- Provide Tier 2/3 support for network security protocols
- Document SOPs and create technical knowledge base articles
- Collaborate with vendors for hardware procurement and RMA processes
Qualifications
- 3+ years experience in enterprise IT support
- CompTIA Network+ or equivalent certification required
- Proficient in PowerShell scripting and SCCM deployment
- Strong knowledge of Microsoft 365 and Azure services
- Experience with ServiceNow or Jira ticketing systems
- Ability to work flexible hours including on-call rotation
- Valid Nebraska driver's license required