Job Description
Immediate Opening for IT Support Specialist in Houston! Join our dynamic team at TechSolve Solutions and become the backbone of our IT infrastructure. We're seeking a highly skilled professional to resolve technical issues, maintain system integrity, and deliver exceptional user support. This urgent role requires immediate availability to start within 48 hours. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge technology in a fast-paced environment.
Responsibilities
- Diagnose and resolve hardware/software issues across 500+ endpoints
- Implement cybersecurity protocols and conduct vulnerability assessments
- Manage Active Directory, Azure AD, and cloud infrastructure
- Deploy and maintain Windows 10/11 and macOS environments
- Provide Tier 2-3 support for network/voice systems
- Document IT procedures and maintain service desk SLAs
- Collaborate with vendors for hardware/software procurement
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Network+ and Security+ certifications required
- Proficiency in Windows Server, PowerShell, and SCCM
- Experience with Azure AD and O365 administration
- Strong analytical and troubleshooting skills
- Ability to work flexible hours including on-call rotations
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred