Job Description
Join our dynamic team immediately as an IT Support Specialist in Oklahoma City! We're experiencing rapid growth and need talented professionals to start within 48 hours. This urgent hiring opportunity offers competitive compensation, comprehensive benefits, and a chance to make an immediate impact in a cutting-edge tech environment. Don't miss your chance to join a company that values innovation and career growth.
Responsibilities
- Provide immediate technical support for hardware, software, and network issues
- Manage and resolve help desk tickets with 24-hour SLA
- Install and configure desktop/laptop systems and peripherals
- Collaborate with cross-functional teams on IT infrastructure projects
- Document processes and maintain accurate knowledge base articles
- Conduct user training on new technologies and systems
- Monitor system performance and security protocols
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, Active Directory, and cloud platforms
- Strong troubleshooting skills with network diagnostics tools
- Excellent communication and customer service abilities
- Ability to start immediately upon offer
- Valid driver's license and reliable transportation
- Must be authorized to work in the US without sponsorship