Job Description
Are you ready for an urgent opportunity? We are currently seeking a dedicated Weekend IT Support Specialist to join our dynamic team in Portland, Oregon.
As the tech world never sleeps, neither do we. We are looking for a problem-solver who thrives in a fast-paced environment and can handle critical technical issues during off-hours. This is a rare chance to secure a stable, high-paying role with a company that values your expertise.
Why Apply?
- Urgent Opening: Start immediately with a guaranteed 6-month contract-to-hire.
- Competitive Pay: Earn between $22.00 and $28.00 per hour.
- Weekend Flexibility: Enjoy your weekdays free while working high-impact shifts.
Don't let this opportunity slip away. If you have the technical grit and the weekend availability, we want to hear from you.
Responsibilities
- Provide high-quality technical support for hardware and software issues during weekend shifts.
- Monitor and manage the Help Desk ticket queue, ensuring rapid response times.
- Diagnose and resolve complex network connectivity and user access issues.
- Perform routine system maintenance and patch management on weekends.
- Collaborate with the weekday support team to document escalated issues and solutions.
- Ensure a positive user experience for all staff members during off-hours.
Qualifications
- High school diploma or GED equivalent; Associate’s degree in IT or related field preferred.
- Previous experience in Help Desk, Technical Support, or IT Customer Service.
- Must be available to work weekends (Saturday and Sunday).
- Strong troubleshooting skills with Windows and Mac operating systems.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.