Job Description
URGENT HIRING ALERT: Are you looking for a job in New Orleans that pays weekly with immediate start dates? NOLA Tech Solutions is currently expanding our team and seeking a dedicated Technical Support Specialist to join us immediately.
We offer competitive hourly rates, comprehensive benefits, and the assurance of getting paid on time every week. If you have a knack for solving technical problems and a passion for helping others, this is your chance to advance your career in a dynamic environment.
Why Apply?
- Weekly Paychecks: Get paid every week with no waiting.
- Urgent Start: Onboarding begins within 48 hours of application.
- Modern Work Environment: Collaborative team culture in the heart of downtown New Orleans.
- Growth Opportunities: Potential for permanent placement based on performance.
Responsibilities
- Provide expert technical support to end-users via phone, email, and remote desktop tools.
- Diagnose and troubleshoot hardware, software, network, and printer issues.
- Configure and set up new hardware and software for employees.
- Maintain accurate and up-to-date records of all technical issues and resolutions in the ticketing system.
- Collaborate with the IT infrastructure team to implement long-term solutions.
- Conduct regular system checks to ensure optimal performance and security.
Qualifications
- High School Diploma or GED required; Associate’s degree in IT or related field preferred.
- 1+ years of experience in technical support, help desk, or customer service.
- Strong knowledge of Windows, macOS, and Android/iOS operating systems.
- Proficiency in Microsoft Office Suite and remote support tools (TeamViewer, AnyDesk).
- Excellent problem-solving skills and the ability to explain complex concepts simply.
- Must be authorized to work in the United States.