Job Description
URGENT HIRING! Immediate Start Available.
We are seeking a dedicated Technical Support Specialist to join our growing team in Oakland. If you are looking for weekly pay and a fast-paced environment, this is your chance to advance your career in IT support.
Our company provides top-tier technical services to local businesses. We pride ourselves on reliability, speed, and employee satisfaction. As we expand, we need a hands-on professional who can handle a high volume of tickets and support requests.
Why Apply?
- Weekly Pay: Get paid on time, every week.
- Urgent Need: We are hiring immediately to fill open roles.
- Growth: Opportunities for advancement within the organization.
Don't wait! Apply today to secure your spot in our Oakland team.
Responsibilities
- Provide exceptional technical support and troubleshooting for hardware and software issues.
- Install, configure, and maintain computer systems, peripherals, and network equipment.
- Respond to incoming support tickets and phone calls in a timely manner.
- Document all technical issues and resolutions in our ticketing system.
- Collaborate with the IT management team to improve service delivery.
- Mentor junior staff members when required.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or IT preferred.
- 1-3 years of experience in technical support or a related IT field.
- Strong knowledge of Windows and Mac operating systems.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Reliable transportation for on-site support if required.