Job Description
We are currently hiring immediately in Columbus, OH!
Apex Tech Solutions is seeking a highly skilled Technical Support Engineer to join our growing team. Due to unexpected demand, we are looking for candidates who can start as soon as possible. This is an exciting opportunity to work with cutting-edge technology in a dynamic environment.
Why join us?
- Immediate start dates available.
- Competitive salary and comprehensive benefits package.
- Opportunity for rapid career advancement.
Responsibilities
- Provide expert technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming support tickets efficiently in a timely manner.
- Collaborate with cross-functional teams to implement IT solutions.
- Conduct regular system maintenance and security updates.
- Document technical procedures and support knowledge base articles.
Qualifications
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 2 years of experience in a help desk or technical support role.
- Proficiency in Windows Server, Active Directory, and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills with a customer-first mindset.