Job Description
We are seeking a Part-Time Technical Support Specialist to join our rapidly growing team in Seattle. This is an urgent hire opportunity for a self-motivated individual who thrives in a fast-paced environment. If you are looking for a flexible schedule with competitive pay and the chance to make an immediate impact, we want to hear from you.
Why Apply?
- Flexible part-time schedule (20-25 hours/week).
- Competitive hourly rate ranging from $20.00 - $28.00.
- Opportunity for remote work options.
- Immediate start date available.
Don't miss this chance to advance your career in IT support with a leading Washington-based company.
Responsibilities
- Provide technical troubleshooting and support for hardware and software issues via phone and email.
- Diagnose and resolve network connectivity problems for remote and on-site employees.
- Maintain accurate and detailed records of all technical interactions and resolutions in the ticketing system.
- Assist in the implementation of new software updates and security patches.
- Collaborate with the senior engineering team to identify recurring technical issues and implement solutions.
- Train end-users on best practices for using company software and tools.
Qualifications
- High school diploma or equivalent; Associate degree in Information Technology or related field preferred.
- Minimum of 1 year of experience in a technical support or helpdesk role.
- Strong knowledge of Windows and macOS operating systems.
- Excellent verbal and written communication skills with the ability to explain complex concepts simply.
- Ability to work independently and manage time effectively in a part-time capacity.
- Valid driver's license and reliable transportation (for occasional on-site visits).