Job Description
We are currently looking for motivated and detail-oriented individuals to join our team in a Urgent Hiring Initiative. If you are seeking flexible part-time employment in New York City, we offer a dynamic environment with competitive compensation.
About the Role:
This is a fantastic opportunity for students, professionals, or anyone looking to supplement their income. You will be working closely with our support team to ensure our clients receive top-tier service.
Key Benefits:
- Competitive hourly wage ($20 - $35/hr).
- Flexible scheduling options.
- On-the-job training provided.
- Opportunity for permanent placement based on performance.
Responsibilities
- Manage and respond to incoming customer inquiries via phone, email, and live chat.
- Resolve technical issues and troubleshoot common problems efficiently.
- Maintain accurate and up-to-date customer records in our CRM database.
- Collaborate with the sales and technical teams to ensure client satisfaction.
- Perform data entry tasks and generate weekly performance reports.
- Adhere to company policies and quality assurance standards.
- Assist in onboarding new clients and explaining service features.
Qualifications
- High school diploma or GED equivalent required.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Strong written and verbal communication skills in English.
- Ability to work independently with minimal supervision.
- Reliable internet connection and a dedicated workspace.
- Previous experience in customer service or administrative support is a plus.
- Availability to work at least 15-20 hours per week.