Job Description
Urgent Opportunity: Part-Time IT Support in Wichita, KS
We are currently seeking a detail-oriented Part-Time IT Support Specialist to join Wichita Digital Solutions. If you are looking for a flexible schedule and want to make an immediate impact in a dynamic environment, we want to hear from you.
Why This Role is Perfect for You
- Urgent Hiring: Start as soon as next week!
- Flexible Hours: Perfect for students or those seeking work-life balance.
- Growth Potential: Opportunities for full-time conversion and career advancement.
Key Responsibilities
- Provide Tier 1 technical support to internal employees via phone and email.
- Diagnose and resolve hardware and software issues efficiently.
- Manage and track IT service requests and ticketing system.
- Assist with network maintenance and security updates.
- Conduct basic troubleshooting for printers, peripherals, and workstations.
Requirements
- High school diploma or equivalent; Associate degree preferred.
- Basic understanding of Windows operating systems and office software.
- Strong problem-solving skills and customer service orientation.
- Ability to communicate technical concepts to non-technical staff.
- Reliable internet connection and dedicated workspace.
Responsibilities
- Provide Tier 1 technical support to internal employees via phone and email.
- Diagnose and resolve hardware and software issues efficiently.
- Manage and track IT service requests and ticketing system.
- Assist with network maintenance and security updates.
- Conduct basic troubleshooting for printers, peripherals, and workstations.
Qualifications
- High school diploma or equivalent; Associate degree preferred.
- Basic understanding of Windows operating systems and office software.
- Strong problem-solving skills and customer service orientation.
- Ability to communicate technical concepts to non-technical staff.
- Reliable internet connection and dedicated workspace.