Job Description
Are you looking for urgent hiring opportunities with guaranteed weekly pay in the heart of Silicon Valley?
We are currently seeking a dedicated and skilled IT Support Specialist to join our dynamic team in San Jose, CA. This is an immediate opening for a self-starter who thrives in a fast-paced environment and values reliability.
At TechFlow Solutions, we prioritize our employees' well-being and financial stability. If you are ready to start work immediately and are seeking a position with consistent compensation, apply today.
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person for hardware and software issues.
- Troubleshoot and resolve network connectivity problems and printer malfunctions efficiently.
- Manage user accounts, permissions, and security access within the Active Directory environment.
- Assist in the deployment and configuration of new workstations and mobile devices.
- Document technical incidents and resolutions in the Service Desk ticketing system.
- Collaborate with the senior engineering team to improve system performance and uptime.
Qualifications
- Associate degree in Computer Science or equivalent technical certification (CompTIA A+ preferred).
- Minimum of 1-2 years of experience in IT support or help desk environments.
- Strong knowledge of Microsoft Windows, Office 365, and basic Linux administration.
- Excellent verbal and written communication skills with a customer-first approach.
- Ability to work flexible hours, including weekends or overnights as needed.
- Must be authorized to work in the United States.