Job Description
We are urgently hiring a skilled IT Support Specialist in Milwaukee, WI! If you are looking for a position that offers weekly pay and the opportunity to work with cutting-edge technology, this is the role for you.
Join our dynamic team at Apex Digital Solutions, where we prioritize employee growth and rapid onboarding. We are seeking a proactive problem solver to manage our internal IT infrastructure and provide top-tier support to our staff.
Why Apply?
- Weekly Pay: Get paid on time, every week.
- Immediate Start: Don't wait for weeks—start working today.
- Competitive Benefits: Health, dental, and vision insurance included.
- Modern Work Environment: Collaborative office in the heart of downtown Milwaukee.
Responsibilities
- Provide tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Manage and maintain desktop environments, including Windows 10/11 and MacOS configurations.
- Install, configure, and troubleshoot printers, scanners, and peripheral devices.
- Monitor system performance and respond to alerts to ensure 99.9% uptime.
- Assist in the deployment of new workstations and software updates across the organization.
- Maintain accurate documentation of IT tickets, issues, and resolutions.
Qualifications
- Associate degree or certification in Computer Science, Information Technology, or related field (CompTIA A+ preferred).
- Minimum of 1-2 years of experience in IT support or help desk roles.
- Strong knowledge of Microsoft Office Suite and troubleshooting methodologies.
- Excellent verbal and written communication skills to interact with non-technical staff.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Must be authorized to work in the United States.