Job Description
We are currently hiring immediately for a dynamic IT Support Specialist to join our team in Virginia Beach, VA. As a critical member of our technical department, you will be the first line of defense for our employees' technology needs. This is a high-visibility role with an immediate start date for the right candidate.
Why Join Us?
- Immediate Start: Begin your career with us as soon as this week.
- Competitive Package: Comprehensive benefits including health, dental, and vision.
- Professional Growth: Opportunities for advancement in a fast-paced tech environment.
If you are a tech-savvy problem solver looking for an urgent opportunity, apply today.
Responsibilities
- Troubleshoot and Resolve: Diagnose and resolve hardware, software, and network issues for end-users efficiently.
- System Administration: Manage user accounts, permissions, and security protocols within Active Directory.
- Hardware Management: Deploy, configure, and maintain desktops, laptops, printers, and mobile devices.
- Help Desk Support: Respond to and prioritize incoming support tickets with a focus on customer satisfaction.
- Documentation: Maintain accurate records of incidents, resolutions, and system configurations.
Qualifications
- Certification: CompTIA A+ or Network+ certification preferred.
- Experience: Minimum 2 years of experience in IT support or a related technical field.
- Technical Skills: Proficient in Windows 10/11, Microsoft Office Suite, and remote desktop tools.
- Communication: Excellent verbal and written communication skills to interact with non-technical staff.
- Availability: Must be available to start immediately and work on-site in Virginia Beach.