Job Description
Join our dynamic team immediately as an IT Support Specialist! We're urgently hiring a tech-savvy professional to resolve critical system issues and empower our Wichita-based workforce. This high-impact role offers competitive compensation, comprehensive benefits, and the chance to shape our digital infrastructure. Apply now to start within 48 hours!
Responsibilities
- Diagnose and resolve hardware/software issues across 100+ endpoints
- Deploy and manage Windows 10/11 enterprise environments
- Implement cybersecurity protocols and conduct vulnerability assessments
- Support cloud infrastructure (Azure/O365) and SaaS applications
- Document technical procedures and maintain knowledge base
- Collaborate with vendors for hardware procurement and maintenance
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Active Directory, Group Policy, and SCCM
- Strong troubleshooting skills for Windows/macOS/Linux systems
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication and customer service abilities