Job Description
We are currently seeking a dedicated Technical Support Specialist to join our high-growth team in Seattle, WA. If you are looking for a position that offers immediate start dates and flexible daily pay options, this is your opportunity. We prioritize talent, speed, and customer satisfaction, and we are looking for individuals ready to make an impact immediately. Apply today to secure your spot!
Responsibilities
- Provide high-level technical support to internal and external clients via phone, email, and chat.
- Diagnose and troubleshoot hardware, software, and network issues efficiently.
- Document all technical issues and resolutions in our ticketing system.
- Collaborate with senior engineers to implement long-term technical solutions.
- Ensure 100% customer satisfaction through clear communication and patience.
Qualifications
- Minimum of 1-2 years of experience in IT support or Help Desk roles.
- CompTIA A+ certification is a plus but not required for immediate hire.
- Strong problem-solving skills and ability to work under pressure.
- Excellent verbal and written communication skills.
- Ability to work flexible hours including weekends if required.