Job Description
Join our award-winning tech team in Albuquerque! We're seeking an IT Support Specialist to start immediately and help us deliver seamless digital experiences to our clients. This urgent opening offers competitive pay, comprehensive benefits, and career growth opportunities in New Mexico's thriving tech sector.
Responsibilities
- Provide immediate technical support for hardware/software issues
- Deploy and maintain network infrastructure across 50+ endpoints
- Implement cybersecurity protocols to protect sensitive data
- Train staff on new technology adoption
- Collaborate with vendors for system optimization
- Document all IT procedures and incident reports
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows 10/11 and Active Directory
- Experience with cloud services (Azure/O365)
- Strong problem-solving and communication skills
- Ability to work flexible shifts during system outages