Job Description
URGENT HIRE: Start Immediately in Wichita, KS!
We are looking for a highly skilled Senior IT Support Specialist to join our dynamic team. If you are ready to make an impact and start a new role as soon as tomorrow, this is your chance.
Our client is a leading technology firm in the heart of Kansas seeking a dedicated professional to manage their technical infrastructure and provide top-tier support to employees.
Responsibilities
- Provide advanced Tier 2 and Tier 3 technical support for hardware, software, and network issues.
- Manage and maintain local area networks (LAN), wide area networks (WAN), and hardware infrastructure.
- Perform system upgrades, patch management, and security audits to ensure data integrity.
- Collaborate with cross-functional teams to implement new IT solutions and improve workflow efficiency.
- Respond to helpdesk tickets and service requests with a focus on speed and accuracy.
- Train junior staff and conduct regular technology workshops for end-users.
Qualifications
- Associate’s degree in Information Technology or equivalent work experience.
- 3+ years of experience in IT support, helpdesk, or system administration.
- Strong knowledge of Windows Server, Active Directory, and Office 365.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Excellent problem-solving skills and the ability to explain technical concepts to non-technical users.
- Willingness to work flexible hours as needed for critical system maintenance.