Job Description
Are you looking for a flexible schedule in the Emerald City?
Apex Digital Solutions is currently hiring immediately for Part-Time Technical Support Specialists in Seattle, WA. If you have a knack for solving problems and enjoy helping others navigate technology, we want to hear from you.
We offer a competitive hourly rate, remote work flexibility, and the chance to join a forward-thinking team. Whether you are a student looking for extra income or a professional seeking work-life balance, this role is designed for you.
Why Join Us?
- Immediate Start: Begin your journey with us as soon as this week.
- Flexible Hours: Choose shifts that fit around your lifestyle.
- Competitive Pay: Earn between $25.00 and $35.00 per hour based on experience.
- Remote & Hybrid Options: Work from home or our downtown Seattle office.
Don't miss this opportunity to advance your career in IT support. Apply today!
Responsibilities
- Provide exceptional technical support to clients via chat, email, and phone.
- Troubleshoot hardware and software issues for desktop and mobile devices.
- Diagnose and resolve network connectivity problems efficiently.
- Document technical solutions and maintain accurate customer records.
- Collaborate with the engineering team to identify recurring technical issues.
- Conduct basic system updates and patch management.
- Maintain a positive and professional demeanor in high-pressure situations.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT is a plus.
- 1-2 years of experience in technical support or customer service.
- Strong knowledge of Windows, macOS, and common office software.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Reliable internet connection and a dedicated workspace if working remotely.