Job Description
Are you a problem solver looking for a flexible opportunity in the heart of New Mexico? Albuquerque Tech Solutions is currently hiring a Part-Time Technical Support Specialist to join our growing team. We are looking for individuals who are passionate about technology and customer satisfaction.
Why You'll Love This Role:
- Immediate Hiring: Start contributing to our team within days.
- Flexible Schedule: Work part-time hours that fit your lifestyle.
- Competitive Pay: Earn $18-$25/hour based on experience.
We are dedicated to providing top-tier technical assistance to our clients. If you have a knack for troubleshooting and enjoy helping others, we want to hear from you.
Responsibilities
- Provide exceptional technical support via phone, email, and remote desktop tools.
- Diagnose and resolve hardware and software issues for internal staff and clients.
- Maintain a high level of professionalism and accuracy in all documentation.
- Collaborate with senior IT staff to implement technical solutions.
- Escalate complex issues to the appropriate departments efficiently.
Qualifications
- High school diploma or GED required.
- Basic proficiency in Microsoft Office Suite and operating systems (Windows/macOS).
- Strong verbal and written communication skills.
- Ability to work independently and manage multiple priorities.
- Reliable internet connection and a quiet workspace (remote/hybrid option available).