Job Description
Urgent Hiring: Start This Week!
Apex Tech Solutions is looking for a skilled Part-Time Tech Support Specialist to join our team in Denver, CO. We offer competitive pay, flexible hours, and the opportunity to make an immediate impact. If you have a passion for technology and customer service, apply today to start your journey with us.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Diagnose and troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and maintain computer systems and peripherals.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Collaborate with the IT department to resolve complex technical problems.
Qualifications
- High school diploma or GED required; Associate degree in Information Technology preferred.
- Minimum of 1 year of experience in a technical support or help desk role.
- Proficient in Microsoft Office Suite and operating systems (Windows, macOS).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.