Job Description
Join our dynamic team at InnovateTech Solutions and make an immediate impact! We're seeking a motivated Part-Time Tech Support Specialist to start this week in our San Jose headquarters. This role offers flexible scheduling while allowing you to work with cutting-edge technology in a collaborative environment. Perfect for students or professionals seeking supplemental income with growth potential. Enjoy competitive pay, comprehensive training, and a supportive workplace culture.
Responsibilities
- Provide remote and in-person technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with IT team to maintain network security protocols
- Train users on new software implementations
- Monitor system performance and report anomalies
Qualifications
- 1+ years of technical support experience or relevant education
- Proficiency in Windows/macOS environments
- Strong diagnostic and problem-solving abilities
- Excellent written and verbal communication skills
- CompTIA A+ certification preferred
- Ability to work flexible hours including weekends
- Valid California driver's license for occasional site visits