Job Description
Hiring Immediately: Part-Time Remote Tech Support Specialist
Are you based in Texas and looking for a flexible, high-impact part-time role? TechHorizon Solutions is expanding our remote team and seeking a dedicated Support Specialist to join us immediately.
Our team thrives on innovation and customer satisfaction. As a part-time employee, you will enjoy the freedom of remote work while contributing to a world-class technical infrastructure.
Why Join Us?
- Flexible Schedule: Choose hours that fit your lifestyle.
- Immediate Start: Onboard within 48 hours.
- Competitive Pay: Earn $20 - $25/hour depending on experience.
Responsibilities
- Provide exceptional technical support via phone, email, and chat for our Texas-based clientele.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Maintain accurate records of customer interactions and technical logs.
- Collaborate with the engineering team to escalate complex issues.
- Conduct product training sessions for new team members.
- Ensure 100% customer satisfaction through proactive communication.
Qualifications
- High school diploma or equivalent required; Associate’s degree in IT or related field is a plus.
- Proficient in Microsoft Office Suite and basic operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Reliable high-speed internet connection and a quiet workspace.
- Ability to work independently with minimal supervision.