Job Description
Join our dynamic team at Express Retail Solutions! We're urgently seeking a Part-Time Customer Service Specialist to deliver exceptional experiences in our Philadelphia location. This is a fantastic opportunity for motivated individuals seeking flexible hours while making a real impact. Enjoy competitive pay, a supportive environment, and the chance to develop valuable retail skills. Apply today and become part of our award-winning customer service culture!
Responsibilities
- Provide outstanding customer support across multiple channels (in-person, phone, email)
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with empathy and problem-solving skills
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain a positive shopping environment
- Adhere to company policies and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings/weekends
- Basic computer proficiency and POS system knowledge
- Positive attitude with a service-oriented mindset
- Valid Pennsylvania ID and reliable transportation