Job Description
Join our dynamic team at Pacific Retail Solutions as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals to deliver exceptional customer experiences in our vibrant San Diego location. This flexible role offers competitive pay, growth opportunities, and the chance to work with a forward-thinking retail innovator. Perfect for students or professionals seeking work-life balance without compromising impact.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person with exceptional professionalism
- Resolve customer issues efficiently while maintaining brand standards
- Process transactions accurately using POS systems and inventory management software
- Collaborate with cross-functional teams to enhance customer experience
- Support visual merchandising and store operations as needed
- Maintain detailed records of customer interactions and resolutions
Qualifications
- Minimum 1 year customer service experience in retail or hospitality
- Proficiency with POS systems (e.g., Square, Shopify) and MS Office
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including evenings and weekends
- High school diploma or equivalent; college coursework a plus
- Valid California driver's license (if applicable to location duties)
- Must pass background check and drug screening