Job Description
Join our dynamic team at Urban Retail Group, NYC's premier lifestyle retailer! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences in our bustling Manhattan flagship store. Perfect for students and professionals seeking flexible hours with immediate availability. Enjoy competitive pay, employee discounts, and a vibrant work environment in the heart of the city.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Support visual merchandising efforts to maintain attractive store displays
- Assist with inventory management and stock replenishment procedures
- Collaborate with team members to achieve daily sales and service targets
- Resolve customer inquiries promptly and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency with point-of-sale systems
- Proven ability to thrive in fast-paced environments
- Valid NYC work authorization required