Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist and become the face of our dynamic retail team! We're seeking enthusiastic individuals to deliver exceptional customer experiences while supporting our high-traffic Houston location. This immediate hire opportunity offers flexible scheduling (20-25 hours/week) and competitive compensation in one of America's most vibrant cities. Perfect for students, career changers, or those seeking supplemental income – no experience necessary, just a passion for service!
Responsibilities
- Deliver outstanding in-person customer service with product knowledge and solution-oriented support
- Process transactions accurately using POS systems while maintaining cash drawer accountability
- Assist with inventory management, including stock replenishment and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in seasonal promotions and special event activations
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Flexible availability including evenings, weekends, and holidays
- Basic math skills for transaction processing and inventory counts
- Strong communication skills with a customer-first mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctual attendance record
- Positive attitude with adaptability in fast-paced environments