Job Description
Join our dynamic team at Premier Retail Solutions as we expand our Jacksonville operations! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base. This immediate opening offers flexible scheduling and competitive compensation in a supportive environment where your contributions are valued.
As a key member of our retail support team, you'll handle inquiries, resolve issues, and maintain client satisfaction. Perfect for students or professionals seeking supplemental income with weekday and weekend availability.
Responsibilities
- Manage customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints with empathy and solution-oriented mindset
- Assist with inventory management and product displays
- Collaborate with team to maintain organized retail environment
- Contribute to sales goals through upselling and product knowledge
- Adhere to all company policies and safety standards
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and evenings
- Ability to stand for extended periods
- Valid Florida driver's license (for occasional store errands)
- Positive attitude with problem-solving aptitude