Job Description
Join our dynamic team at Coastal Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to provide exceptional support to our growing clientele in Virginia Beach. This immediate opening offers flexible scheduling and competitive pay. If you're passionate about delivering outstanding service and thrive in a fast-paced environment, we want to meet you!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately using our POS system while maintaining cash drawer accountability
- Resolve customer concerns and escalate complex issues to management when needed
- Assist with inventory management and merchandising tasks to maintain store presentation
- Collaborate with team members to ensure seamless daily operations
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic proficiency with POS systems and Microsoft Office Suite
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including evenings and weekends
- Valid Virginia driver's license (if required for deliveries)