Job Description
Join Our Team Immediately! MetroHealth Solutions is seeking energetic Part-Time Customer Service Specialists to join our growing healthcare team in Cleveland. This is an excellent opportunity to gain valuable experience in a fast-paced environment while making a meaningful impact in your community. We offer competitive pay, flexible scheduling, and a supportive work culture.
As a key member of our front-line team, you'll be the first point of contact for patients and visitors, ensuring exceptional service experiences. If you're passionate about helping others and thrive in dynamic settings, we want to hear from you!
Responsibilities
- Deliver exceptional customer service to patients, visitors, and staff
- Manage incoming calls and schedule appointments efficiently
- Assist with patient registration and insurance verification
- Resolve customer inquiries with empathy and professionalism
- Maintain accurate patient records in our electronic system
- Collaborate with healthcare teams to ensure seamless patient flow
- Support administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Flexibility to work evenings/weekends as needed
- Healthcare background a plus but not required
- Must pass background check and drug screening