Job Description
Join Urban Retail Solutions' dynamic team in Jacksonville and start your career this week! We're seeking enthusiastic part-time Customer Service Specialists to deliver exceptional experiences at our flagship downtown location. This flexible role offers competitive pay, immediate start dates, and opportunities for growth within our expanding retail network.
Perfect for students, professionals seeking supplemental income, or career changers, this position combines competitive compensation with a supportive work environment. Training begins immediately, with shifts available evenings and weekends to accommodate diverse schedules.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital support channels
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team to maintain visual merchandising standards
- Assist in inventory management and stock replenishment processes
- Participate in daily store operations and team briefings
- Contribute to achieving sales targets and customer satisfaction goals
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude with problem-solving mindset
- Valid Florida driver's license (for potential store errands)