Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service to our growing client base in San Antonio. This role offers flexible hours and immediate start for motivated professionals who thrive in fast-paced environments. Enjoy competitive pay, comprehensive training, and a supportive team culture focused on growth and excellence.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain cash handling procedures
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to achieve daily sales targets
- Uphold brand standards through professional appearance and product knowledge
- Contribute to a positive and inclusive work environment
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Proficiency with basic computer systems and POS technology
- Ability to work flexible shifts including evenings and weekends
- Valid Texas driver's license and reliable transportation
- Positive attitude with problem-solving mindset
- Bilingual (English/Spanish) proficiency highly valued