Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to start immediately and deliver exceptional experiences at our flagship Philadelphia location. Perfect for students, career changers, or those seeking flexible hours, this role offers competitive pay and growth opportunities within a thriving retail environment.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately while maintaining cash drawer accountability
- Manage inventory and merchandising tasks to ensure product availability
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic math proficiency for transaction handling
- Reliable transportation to downtown Philadelphia location
- Positive attitude and team-oriented mindset