Job Description
Join CityScape Solutions and kickstart your career this week! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences for our growing client base in Jacksonville. Enjoy flexible scheduling, competitive pay, and a vibrant team environment. Perfect for students, career changers, or those seeking supplemental income. No experience required – we provide comprehensive training!
Why Apply Today?
- Start immediately – positions available this week
- Comprehensive paid training
- Flexible weekday/evening shifts
- Opportunities for advancement
- Modern downtown office with free parking
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism
- Resolve billing and service issues efficiently
- Update customer records in CRM systems
- Collaborate with team to improve service protocols
- Meet daily performance metrics for call quality and resolution
- Document interactions accurately in company systems
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly (flexible scheduling)
- Basic computer proficiency with MS Office
- Positive attitude and customer-first mindset
- Reliable internet access for remote support options
- Willingness to work occasional weekends as needed
- No prior experience necessary – training provided