Job Description
Join our dynamic team at Express Retail Solutions and become the face of customer excellence! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our valued clients in Wichita. This is your opportunity to make an immediate impact in a fast-paced retail environment while gaining valuable customer service skills. Perfect for students, career changers, or those seeking flexible hours. Apply today – positions fill immediately!
Responsibilities
- Deliver outstanding in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using POS systems and handle cash payments
- Resolve customer inquiries and complaints promptly with empathy and problem-solving skills
- Maintain organized store displays and ensure merchandise is properly stocked
- Collaborate with team members to achieve daily sales and customer satisfaction goals
- Assist with inventory management and store cleanliness standards
- Actively promote products and services to enhance customer experience
Qualifications
- Previous customer service or retail experience preferred
- Strong communication skills and ability to multitask effectively
- Basic math proficiency and comfort handling cash transactions
- Reliable with flexible availability including evenings and weekends
- Positive attitude and passion for helping others
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required