Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences in our Oklahoma City flagship store. This immediate opening offers flexible scheduling and growth opportunities for passionate retail professionals. If you thrive in fast-paced environments and love helping customers, apply today to start your rewarding career journey!
Responsibilities
- Provide outstanding customer service across all touchpoints including in-store, phone, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and concerns promptly with solution-oriented approaches
- Collaborate with team members to achieve sales targets and operational excellence
- Participate in product training to maintain comprehensive knowledge of offerings
- Uphold brand standards and cleanliness protocols throughout the store
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months experience in retail, hospitality, or customer service role
- Strong verbal communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to work flexible shifts including evenings and weekends
- Valid Oklahoma driver's license and reliable transportation
- Pass background check and drug screening
- Fluent in English; bilingual Spanish speakers encouraged